Consultation on Council Budget for 2019/20
Organisations' Survey

South Gloucestershire Council is responsible for a range of services in your local area, such as refuse collection, education, social care services and road maintenance. The income paid by business rates currently makes up 10.7% of the Council's budget for these services, so we're keen to get your views on how we can make the best use of our budget and give your organisation value for money.

In considering our questions, please think about the range of services South Gloucestershire Council provides to the community as a whole, as well as the services your organisation uses. It does not matter if you do not know all the services South Gloucestershire Council provides to the community. We would like your general opinion.

Please complete this survey by 31st December 2018

Your experience of our services

 How satisfied are you with the council services your organisation has used in the last year?
 Not usedVery satisfiedQuite satisfiedNeither satisfied nor dissatisfiedQuite dissatisfiedVery dissatisfied
 Building Control

 Business Support resources

 Commercial waste

 Contracts and tenders

 Customer services

 Emergency Planning Unit

 Environmental health and protection, pest control

 Free car parking

 Health and Safety

 Learning difficulties employment support

 Licensing and street trading

 Sustainable Transport


 Trading standards

 Workforce development

 Maintenance of roads, footpaths and cycle paths

 Street cleansing and lighting

The Council Transformation and Savings Programme

Now in their ninth year of national austerity measures, all local authorities are continuing to experience new levels of constraints on spending, alongside increasing demand for some of their services. To balance the books local authorities must continue to review what they do and how they do it.

South Gloucestershire Council has a successful track record of delivering more than £81m savings up to 2018/19. Through early planning and carrying out a range of efficiency measures, the council has protected frontline services and minimised the impact of spending reductions. Given the learning and experience the council has gained over many years, the council intends to follow the same procedures for additional savings required over the next few years.

To reduce the continually increasing gap between our available resources and our expenditure, we need to make further reductions in spending. We have identified a provisional savings target of £21.7m by 2021/22 with an additional £10m of savings potentially required in 2022/23.

Savings of this level would involve continued changes to our role and the services we provide. We are becoming a smaller council, and we continue to review our priorities to make sure our more limited resources are focused on our ‘core’ activities

The next year

Meeting our proposed plan of continued savings would require finding potential savings of £8.3m in 2019/20.  
 Looking at the information in the consultation document, how do you feel about the proposed amount of savings by department?
 Far too littleSlightly too littleAbout rightSlightly too muchFar too muchDon't know
 Children, Adults & Health (£4.5m or 3.6% of department budget)

 Environment & Community Services (£1.7m or 3.9% of department budget)

 Chief Executive & Corporate Resources and Central Items (£2.0m or 4.5% of department budget)

The next 5 -10 years

 For the last eight years, the council has been using a combination of the following ways to make services more affordable. How strongly do you agree or disagree with continuing to use each approach for the next few years?
 Strongly agreeTend to agreeNeither agree or disagreeTend to disagreeStrongly disagreeDon't know
 Targeting resources on the most vulnerable and people most in need

 Reducing the quality of some services provided

 Increasing fees and charges for some services

 Making more services available online

 Using digital technology more widely to support the delivery of services

 Making more efficient use of council assets such as land and buildings

 Scaling back or stop providing some services

 Stopping provision of some discretionary services to protect services to older people and the vulnerable

 Changing working practices to make better use of technology and more efficient ways of working

 Working in partnership and sharing services with other councils and public sector agencies

 Transferring services to other organisations like commercial companies

 Transferring services to other organisations like community groups, social enterprises and town and parish councils

 Encouraging more people to volunteer their time to become involved in the delivery of services
 Which of the following areas would you choose as the three highest priorities for investment in the next 10 years?
 Highest PrioritySecond PriorityThird Priority



 Health and wellbeing

 Maintaining safe, strong and clean communities

 Reducing inequality and deprivation

 Safeguarding vulnerable children and adults

 Meeting assessed social care needs for children and adults

 Protecting the environment

 Public transport

 Developing infrastructure (e.g. roads, rail, broadband)

What do you think of your local area and the council?

Throughout this survey we ask you to think about “your local area”. When answering, please consider your local area to be the area within 15 to 20 minutes walking distance from where your organisation is based

 Overall, how satisfied or dissatisfied are you with the way South Gloucestershire Council runs things?
 To what extent do you agree or disagree that South Gloucestershire Council provides services which are value for money?
 To what extent do you agree or disagree with the following statements about South Gloucestershire Council
 Strongly trustSomewhat trustNeither trust nor distrustSomewhat distrustStrongly distrust
 The council keeps my organisation informed about the services it provides

 The council keeps my organisation informed about any proposals for change

 My organisations can influence decisions affecting my local area
 To what extent do you think South Gloucestershire Council acts on the concerns of local organisations?
 Are you responding...?
Thank you for completing our survey, please press 'submit' to send us your response

By submitting your response, you agree to any personal information that you have supplied will be held by South Gloucestershire Council in accordance with the Data Protection Act. This information will only be used as part of this exercise and personal information will not be published or passed onto any other organisation.

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